Customer Service Executive

Full Time
  • Full Time
  • PAN INDIA
  • Experience: 0 to 2 years of relevant experience

IDFC First Bank

Job Purpose:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. In this role, you will be responsible for providing exceptional customer service to our clients and resolving their inquiries in a timely and efficient manner.

Primary Responsibilities:

  • Handle incoming calls/emails from customers regarding their accounts.
  • Provide accurate and timely information to customers regarding their accounts, products, and services.
  • Resolve customer inquiries and complaints in a professional and courteous manner.
  • Maintain a high level of customer satisfaction by meeting or exceeding customer expectations.
  • Collaborate with other departments to ensure customer issues are resolved quickly and efficiently.
  • Meet or exceed productivity and quality standards always maintaining TAT.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong problem-solving skills and attention to detail.

Education Qualification: 

Graduation: Any Graduation

To apply for this job please visit idfcfirstbankcareers.phenompro.com.

Similar Jobs to Apply
  • Certara
    Secunderabad, Telangana, India

    Overview Certara is a growing company that provides a dynamic and exciting place to work. Our purpose is to assist in accelerating the development of meaningful medicines that make an impact on our s
  • accenture
    Bangalore, Hyderabad, Pune, Mumbai, Chennai, Gurugram, Kolkata, Indore, Jaipur, Coimbatore, Ahmedabad, Bhubaneswar

    Role Overview Join our team that is developing, designing and maintaining technologies that improve the way our clients and the world works. Working in challenging and dynamic environments, using the
  • eclerx
    Coimbatore, Tamil Nadu, India

    Responsibilities: Enter and update accurate client data into the system Communicate with team members via email and in person Ability to sit down and do monotonous tasks Self-motivated,
  • TechnipFMC
    Hyderabad

    Job Purpose Ensure the highest level of quality in our products by performing Quality checks of the Supplier/Internal manufacturing records according to engineering & project