Home>Hyderabad>Trainee – TOC Analyst

Trainee – TOC Analyst

IT Services

Epiq

  • IT Services
  • Hyderabad
  • Applications have closed
  • R0020745
Get similar alerts Join Prepintro on Telegram

Summary

The role of the IT Support Analyst is to provide 1st level support to internal support teams via uptrends & SolarWinds monitoring tools.

Essential Duties and Responsibilities

  • Should be willing to work at 24/7 support
  • Create, maintain & update system documentation where required
  • Ensure that all incidents and Service Requests are logged into the helpdesk system, ensuring all relevant information of the request is logged in the ticket

Minimum Experience

  • Should have basic knowledge on Computers
  • Should have basic knowledge on Java & Selenium
  • Should have basic knowledge on automation skills

Additional Requirements

  • Excellent interpersonal and communication skills
  • Should have highly vigilant
  • Should be more proactive

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

🔔 Get Job Alerts on Telegram
Similar Jobs to Apply
  • Engineer – Testing & Quality Assurance N 4A
    Genpact
    India
    Join a dynamic testing team building robust software solutions that power Genpact’s AI‑driven services. You’ll design, execute, and report test cases to ensure high‑quality releases while coll
  • Senior Backend Developer – Application Security & DevSecOps
    Innovantes IT Solutions
    India
    A leading Indian IT solutions provider seeks a senior backend developer who can fuse robust architecture with rigorous application security. You’ll be responsible for building production‑grade ser
  • Java FSD with AWS
    Tata Consultancy Services
    India
    Join a leading global IT services firm to build modern, cloud‑native Java applications. You will work from one of the major tech hubs—Hyderabad, Pune, Chennai or Bangalore—delivering end‑to‑
  • Manager – Testing & Quality Assurance P 4D
    Genpact
    India
    Ready to shape AI‑driven quality standards for enterprise‑scale solutions? In this role you’ll lead testing strategy, manage a high‑performing QA team, and partner across functions to deliver